The Quality Policy of SAP requires the involvement of all elements of the company in its achievement, is based on the following two assumptions.
Awareness of the company in pursuit of continuous improvement, with the goals the following items:

1. Maximum customer satisfaction
2. Maximum employee satisfaction
3. Maximum satisfaction of the company


Extending the object of the company to take one broader view, taking into consideration the following:

1. The company and quality improvement
2. The company and the environment
3. The company and the health and safety at work

The quality policy will always be integrated in each SAP business and made available to all employees and customers.

Creating the conditions for the practical application of the quality policy of the company, summarizing her identification with the client and full compliance with its requirements, the statutory and regulatory requirements and other requirements that SAP subscribe